Museum and Gallery Tour Guides
Bradford District has a varied collection of museums and galleries, housing an assortment of exhibits including an international art collection, machinery that helped shape Bradford, historical artefacts and curiosities to name but a few. Making all of these collections accessible to our visitors is very important to us and that is where we need you.
In this customer facing role you will act as an important contact between our visitors and our collections, enhancing their experience. You will get the chance to work with interesting and varied collections in site specific buildings and develop your knowledge.
Responsibilities
- You will be responsible for meeting and greeting visitors into the building.
- Guiding visitors around the relevant spaces explaining the history of the building and its collections.
- Answering any questions that visitors may have.
- Informing the visitors of gallery rules when appropriate.
- Notifying members of staff should any problems occur.
- To be well informed of all facilities, events and exhibitions taking place on site.
- To work on a fixed rota for a minimum of six months, providing two tours a month.
- If you are unable to make your session we ask that you swap with a fellow volunteer in order to ensure that it is covered. This is not the responsibility of staff members.
Training
All volunteers will receive induction training prior to the start of their placement. You will be trained for one tour at a time and will also be provided with training in the health and safety aspects of the job. If you do not complete the full training programme you will be unable to deliver the tours.
Person Specification
We don’t expect you to already have knowledge of our collections, or to have experience or a background of working in museums and galleries.
All that we ask of you is that you:
- Are enthusiastic about our service and what we offer
- Are keen to learn
- Work well as part of a team
- Have customer care experience
- Are comfortable talking to large groups of people and be enthusiastic about the service that we offer
- Are polite and courteous
- Have a smart appearance
- Have excellent time keeping
- Are reliable
- Can follow safety procedures
- Are able and willing to work unsupervised
How to Apply
If you are interested in applying for this role please click on the link below and fill out the online application form.
Download Application form (DOC 144kb)
Download Volunteering Policy Document (DOC 100kb)
Please send all completed application forms to
Debbie Cross,
Bradford Industrial Museum,
Moorside Mills,
Moorside Road,
Eccleshill,
Bradford, BD2 3HP
or alternatively you can send an electronic copy to debbie.cross@bradford.gov.uk. If you would like to discuss this opportunity in more depth or have any questions please either email Debbie on the email address above or call on 01274 435868.
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